Archive for the ‘Tech News’ Category

5 Technology New Years Resolutions

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Woman with ComputerEvery new year we try to promise ourselves we will make improvements to our lifestyle by setting goals such as go to the gym more, eat healthier, saving more money for retirement, etc. These are all GREAT goals that you should definitely work toward, however you may not have considered setting a few technology goals for yourself or your business this year?

These 5 Tech New Years Resolutions are a good way to start your new year off on the right track!

Technology Goal 1: This year I promise myself to backup my data!

This year if you can make one technology goal for yourself try to come up with a good backup strategy for your important data. Buying an external hard drive to pull your data onto might be a great option for backing up your important pictures, movies, and music. Another even better option for backing up your data is to join the South City Computer Club where you can get private cloud storage for your important data.

Technology Goal 2: This year I promise myself to get PC checkups on a regular basis

Getting in the habit of having your computer regularly checked up on is a good idea. Having a routine checkup can identify preliminary problems before they become real issues. Having a reliable trustworthy computer repair store near you is a good place to start. Choose a computer repair technician that gives you the service and quality you deserve, while at a competitive price. If you are near St. Louis, MO then try South City Computer for your computer service and repair needs. Join the South City Computer Club and you receive checkups and data backups all in one great monthly package deal.

Technology Goal 3: This year I promise to have a plan of action when I need urgent computer care

When your computer crashes, and you need a fix fast, you can’t afford to take your computer to a computer repair store where it is going to take weeks for your computer to be looked at. South City Computer Club members receive concierge computer services all the way. Most computer club members computers will be looked at within 24 hours!

Technology Goal 4: This year I promise to have my data available where I am

Lugging around a external hard drive could be a solution to have your backed up data where ever you are, however joining South City Computer Club enables members to store their important data in the cloud and have it be accessible to them on multiple devices where-ever they are.

Technology Goal 5: This year I promise to spend less time on computer issues

Having a reliable computer company that you can rely on when you have computer issues is a great idea. Being a South City Computer Club Member insures that you will get concierge service when you need your computer serviced fast. Most South City Computer Club Members computer will be serviced withing 24 hours!

To become a South City Computer Club Member, contact us today!

5 Great Holiday Tech Gifts

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Holiday Tech GiftsWith the holidays only a few weeks away you may be scouring the Internet or going from big box store to big box store in St. Louis looking for some ideal tech gifts. The following are 5 really cool new tech gift ideas that could be just the right gift for the tech savvy person or the not so tech savvy person on your gift giving list.

South City Computer Club Membership

Possibly the best possible gift you can give this holiday season is peace of mind. The South City Computer Club allows members to get exactly that, “peace of mind”, and at a reasonable price of just 24.99 per month! Members can get support when they need it most, like installing a software program, troubleshooting a computer issue, getting a new printer to work, or just getting a computer question answered. South City Computer Club members also enjoy discounts on all of our computer and smart phone repair services. But that is not all, South City Computer Club members get 50 GB of private cloud storage backup for important data, and if that is not enough members can even buy more storage as needed. Contact South City Computer today to find out more information.

IPad USB and SD Card Reader

Apple iPads lack standard inputs like USB and SD Card readers, and can be frustrating when trying to use standard plug and play devices like digital cameras. The iPad CF and SD Card Reader by Photojojo is the perfect solution to turning your iPad into a plug and play device for your digital camera.

External Hard drive

If the South City Computer Club cloud storage doesn’t appeal to you, than this is a no brainer gift idea! Give an external hard drive to back data up onto. An external hard drive is an easy and affordable gift idea for anybody that has a large music and movie collections, or important documents that need to get backed up! External hard drives also range in price from super cheap to super expensive based on the amount of storage you purchase. At South City Computer we have many external hard drives available of purchase.

The OontZ Angle

Do you wish you could listen to music or watch movies on your smart phone or tablet, but can’t stand the the tinny sound that these small devices output. The OontZ Angle is an ultra-portable wireless Bluetooth speaker by Cambridge Soundworks. The speaker offers better sound, better volume, at an incredible price! The Oontz Angle works with both iPhone and Android devices.

Amazon Echo

The Amazon Echo is a voice activated personal assistant device for the home. The device activates to the sound of a chosen keyword. The device is much like Apple’s Siri in that you can ask it for relevant information as you think of it. It can tell you the current time, your weather forecast, play your music, or even tune you into the current news. The Amazon Echo device can also do your laundry and clean your house, just kidding!, but it is a pretty handy addition to any household. The device only requires an wall outlet and wireless Internet. The device is currently available for purchase to Amazon Prime members.

Could your computer screen be damaging your health?

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Iphone 4You’ve probably heard before that using your computer too close to bedtime can cause sleep loss. Many have dismissed this as something of an urban legend, or something your mother would tell you because she thinks that you’re not getting enough sleep. If that’s true in your case, don’t let her see the results to this study, because it shows that there may indeed be some truth to such statements.

So, what can you do to prevent eye strain when using your computer? There’s a variety of options, the simplest of which would be wearing orange lenses when on the computer. Of course, this is a bit impractical, as you probably don’t want everything on your screen to look orange. Fortunately, there is another option. You may be familiar with screen protectors for phones, but did you know you can get ones that filter out the harmful UV wavelengths? South City Computer offers such protectors for a variety of devices, including phones, tablets, laptops, and even desktop monitors. We also offer professional bubble-free installations! Contact us for more information.

What free anti-virus software do you recommend?

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Microsoft Windows Defender Anti-Virus SoftwareOften we are asked what anti virus software to use? While it is totally preference at this point since most anti-virus software’s do the task of scanning and monitoring your computer for suspicious programs, viruses and malware, not all anti virus softwares are free. We usually recommend a free anti-virus software since subscription renewals can be easily ignored, and it is better to have current anti-virus definitions than to have none at all.

Miscrosoft Security Essentials

Microsoft Security Essentials is anti-malware and anti-virus program put out by Microsoft for Windows XP, Windows Vista and Windows 7, but not for the Windows 8 operating system.

The software provides real-time protection and scans new files as they are downloaded or created, and disables detected threats. The software scans the computer routinely and updates the virus definitions database automatically. The software integrates seamlessly into the Windows operating system.

Microsoft Security Essentials license agreement allows home users to download, install and use it on an unlimited number of computers in their households free of charge, so long as each computer has a legitimately licensed copy of Microsoft Windows.

Unfortunately due to its popularity a few malware programs try to impersonate or resemble it to fool users into installing them instead of Microsoft Security Essentials. A few virus/trojan programs disguised as Microsoft Security Essentials called “Security Essentials 2010” and “Microsoft Security Essentials 2011” have appeared on the Internet and closely resembles Microsoft Security Essentials. The virus uses sophisticated social engineering to deceive users into infecting their systems, under the guise of five different fictional anti-malware products. It also terminates and prevents the launch of many popular programs, including Registry Editor, Windows Command Prompt, Internet Explorer, Mozilla Firefox, Opera, Safari and Google Chrome.

If you think you may have a rouge anti-virus software that is trying to mimic Microsoft Security Essentials, take your computer to South City Computer or a local computer repair shop to be scanned for malware.

Windows Defender

Windows Defender is released by Microsoft and started out as an anti-spyware program for Windows XP, Vista and 7, however the most recent releases has expanded to an anti-virus, anti-spyware and anti-malware software and comes as the standard anti-virus on Windows 8.

Windows Defender provides real-time protection and integrates with Internet Explorer enables files to be scanned as they are downloaded to try to avoid accidentally downloaded malicious software. Microsoft Windows Defender does not scan files downloaded with other web browsers like Firefox or Chrome.

Windows Defender greatly resembles Microsoft Security Essentials and uses the same virus definition updates. As a result, Microsoft Security Essentials is not compatible with Windows 8.

There are seemingly new computer viruses created everyday, and while no anti-virus software can protect you 100% of the time, luckily, there are a few free anti-virus programs available that to attempt to make your computer safer.

Is Your Virtual Memory Low

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Virtual Memory too low
Are you getting a Windows error message indicating that your “virtual memory is low”? This could be caused for a number or reasons and probably is a combination of several things causing the problem.

What is Virtual Memory?

Virtual memory combines your computer’s Random Access Memory (RAM) with temporary space on your hard disk. When RAM runs low, virtual memory moves data from RAM to a space allocated on the hard disk also called SWAP. Moving data to and from the allocated space on the hard disk frees up the RAM so your computer can complete its work.

What is the cause of Virtual Memory Low error message?

Oftentimes virtual memory errors occur because there is no longer any space left in the RAM and SWAP memory. This could be caused by several programs running in the background that may not be apparent. Another cause is that the hard disk on the computer has become so full that there no longer is room for the Operating System to write to the SWAP memory.

Why does Windows stop working when the virtual memory is low?

When the computer starts to use the Virtual Memory, the computer may become slower to respond but still may function. When the allocated SWAP space on the hard disk becomes too full Windows stops working all together.

How can I fix my Virtual Memory Low issue?

You can try a few things to try to fix a virtual memory issue.

Try changing the size of your allocated SWAP memory so that you can run more programs on your computer at once. This is known as a paging file in windows. You can run the command sysdm.cpl. Click “Advanced” and edit the Virtual Memory.

You can also try stopping all extraneous programs from running at Windows start up. Part of the problem could be several anti-virus software programs running at the same time, or lots of bloatware from printers, scanners, and other devices running at start up.

Freeing up space on the hard drive may also help to fix the virtual memory error issue. If your hard disk is more than 80% full, you should probably consider “cleaning house” a bit. Consider backing some of your data up to an external hard drive, or to cloud storage to free up some space. Ask a technician at South City Computer about our cloud storage options through our South City Computer Club membership.

Alternatively you can try to add more RAM to the computer. Throwing more hardware at the problem can sometimes resolve the issue.

If you need help with fixing a virtual memory issue on your computer, bring your computer to a local computer repair store, South City Computer in St. Louis.

Change a Windows Password using Linux Boot CD and Command Prompt

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If you are unable to Administer a Windows Users password on a computer you may need to modify the way Windows normally functions in order to bypass this issue.

Using a Linux Boot CD, on the hard drive where the Windows operating system is installed.

cd /Windows/System32/

mv Ultilman.exe Utilman.exe.bak

cp cmd.exe Utilman.exe

So by switching Utilman.exe to be the cmd.exe program, we can get a command prompt when you click on the accessibility button on the log in screen.

Boot the computer into Windows. When you get to the log in screen click on the accessibility button, you will get the Windows command prompt.

In the Windows command prompt run the command:

net user Username password

To change a Windows User’s password using the command line, you must set the password to something, it cannot be left blank. So you could set the password to “password” if you like.

In the case that its Windows 8 and it is a Microsoft account, you cannot reset the password like the previous example, however you can use this command on the command prompt:

net user Administrator /active:yes
net user Administrator password

Then reboot the computer and log in to the new administrator account. Change the Windows User’s account to local, then set/unset the password.

This activates an Administrator account so you can go in and manually administer the users password through windows.

iPhone Repair in St. Louis

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Broken iPhone Repair in St LouisDid you break your iPhone? Are you asking yourself what are the options for getting your iPhone repaired in St. Louis? Are you questioning whether you should repair or just replace your broken iPhone?

The following are a few frequently asked question to try to help you consider what your next step for your broken iPhone will likely be.

Should I just get a new iPhone?

Many people do not realize that they could repair their broken iPhone. These people will take the broken iPhone to the Apple Store to replace it with a new iPhone. This may be an easy way to fix the phone, however may end up costing more than the cost of repairing the broken iPhone. Because iPhones cost a considerable amount of money, depending on the age and damage to the device, it may be wiser to consider repairing a broken iPhone over replacing it.

The screen is shattered, is this an easy fix?

If you have dropped your iPhone and cracked the screen, you probably cracked more than just the piece of protective glass on the top. Oftentimes when the iPhone screen shatters the protective glass it also shatters the LCD digitizer under the glass too.

Can I still use my iPhone after a screen shatter

Sometimes if the protective glass has shattered the iPhone may still function, however continuing to use it may be dangerous a few reasons. The first most obvious reason is that you might injure yourself on the broken shards of glass. A less obvious reason is the iPhone no longer has a solid protective layer from the outside world, and will most likely eventually fail do to another hardware failure deeper inside the device. Unrepaired broken iPhone screens can cause hardware malfunction or failure to the speaker and microphone, the power jack, the headphone jack, the battery, or the entire mother board. To avoid further damage to your iPhone, considering repairing it as soon as possible.

Can my iPhone be repaired after a break?

It is a fact that Apple iPhone’s do not survive drops or slams very well. Usually shattered screens and broken LCD digitizers can be fixed. However until the damage to the iPhone is fully understood, it is hard to answer this question. A smartphone repair technician will need to examine your broken device to diagnose the issue and estimate a repair cost for you.

Will the cost of the repair be more than the iPhone is worth?

Depending on the age of the iPhone the cost of the repair may be more or less than the cost of replacing the iPhone altogether. Some older iPhone models may no longer be worth the price of repairing, and you would probably be better off replacing the iPhone with a new version. However if you have a new model, you will probably be wiser to repair the iPhone.

Should I repair my own iPhone?

Are you comfortable working on complex electronics? If so, you might consider doing your own iPhone repair. You can find iPhone repair kits at several online stores. However keep in mind that taking an iPhone apart can be a tricky and time consuming process. iPhones require special tools, and delicate fingers to work on. Keeping a mental note of where all the little screws and parts go can be somewhat challenging to most people. If you are not an expert in working on electronic devices you probably should not try to repair your own iPhone. Instead consider letting a local smartphone repair technician at South City Computer do the repair for you.

How does Junkware get on a computer?

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Do you have software programs that appear to be trying to keep your computer safe from spyware, malware, viruses, trojans, worms, and ransomeware however are more annoying than good? Do you not know how these software programs got onto your computer in the first place?

Oftentimes this “bloatware” or “junkware” is installed on a computer via a third party installer possibly bundled with free computer games, media players or CD burning software. The “junkware” will sometimes even get installed on a computer by tricking a user by popping up a fake “windows-like” alert that offers a “fix” to an “issue” on a computer. Junkware is often installed on a computer without the direct knowledge or consent of the computer owner.

Junkware usually is installed on a computer as “freeware” as in it is Free to install and use, however oftentimes the real intent of the software is to sell an upgraded version to the computer user.

The real disadvantage of having junkware on a computer is that it is using the processor and RAM and ultimately making the overall speed of the computer slower. When several junkware programs are running at the same time, it can really make a computer crawl!

Examples of Junkware

SUPERAntiSpyware JunkwareSUPERAntiSpyware is a “Freeware” software application which can detect and remove spyware, adware, trojan horses, rogue security software, computer worms, rootkits, parasites and other potentially harmful software applications. Although it can detect malware, SUPERAntiSpyware is not designed to replace antivirus software.

Registry Reviver Junkware“Registry Reviver” is another common “junkware” software application that people often have on their computer. Registry Reviver is registry utility whose purported purpose is to remove redundant items from the Windows registry. The software helps to automate the process of looking for invalid entries, missing file references or broken links within the registry and resolving or removing them. The necessity and usefulness of registry cleaners is a controversial topic, in which most experts are in disagreement over their benefits.

Registry Reviver software is typically bundled with third party installers. The software attempts to trick a user into installing it with a message that the software will “Offer your users a registry scanner and optimization tool designed to let novices find registry errors and help maintain peak Windows performance.”

Can Junkware be Uninstalled

Sometimes a computer user can uninstall junkware via the Windows uninstaller in the Control Panel. However oftentimes these programs will leave “junk” in your registry that may cause issues in the future with the computer. To insure that the “junkware” is properly uninstalled from a computer, take the computer to a local computer repair store where a computer repair technician can properly uninstall the junkware from the computer. To be sure this junkware get removed from your computer Call South City Computer today to scheadule an appointment.

Does your computer have Malware?

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Windows MalwareWatch out for a new piece of malware and spyware that has been popping up on many computers that are coming into our computer repair shop in St. Louis this past couple months. Malware is short for “malicious software” and is unwanted software that can hijack certain functions of your computer, steal sensitive information, and can put your personal information and data at risk. Malware is usually bundled with tojans, worms, rootkits, spyware, adware, ransomware and viruses. Unfortunately most malware can be very tricky to remove. The new malware we have been seeing has no easy removal method at this time and reeks havoc on the computer’s Windows registry. The Windows registry is the place where Windows stores Operating System and program configurations.

All malware is annoying and potentially harmful to the data and personal information on your computer. You should not continue to use your computer if you believe it has been infected with Malware, and should bring your computer into a local computer repair store like South City Computers for repair as soon as possible.

You should never attempt to download any programs that claim to remove or fix a certain malware program or virus you may have on your computer. Often times these programs just install more malware and viruses on your computer and make matters a lot worse.

You should never interact with malware programs since they are malicious in nature and could cause serious harm to your computer.

Signs that you may have Malware

When you attempt to go to certain “most visited” websites like Google.com, Facebook.com, or check your email the malware will redirect your browser to a malicious website and you can never get to the website you requested. This usually happens regardless of the web browser you attempt to use be it Internet Explorer, Google Chrome, or Firefox.

When you try to uninstall the malware through the Windows uninstaller, the malware will attempt to get you to actually install more malware onto the computer, or takes you to a website to download an “Uninstaller” program.

If you are noticing pop-ups and mysterious program notifications from programs that claim to be “Optimizers”, “Anti-Malware”, “Anti-Virus”, “Registry Cleaner”, or “System Repair” software.

Your computer is running slow, and seems to be doing a lot of processing even when the computer is sitting idle.

Your computer will not longer run Windows Updates.

Your computer is unable to run your Anti-Virus software.

Your computer is unable to run an anti-virus scan.

Your computer is unable to update your Anti-Virus software.

Your computer throws missing .dll errors when you try to launch certain programs.

Your computer will no longer connect to the Internet.

Your computer is prompting you for payment information to “fix” your computer.

Your computer will no longer print or communicate to external devices such as printers.

If your computer is doing any of the strange behaviors listed above, or you think that you may have installed malware on your computer bring it to the computer repair experts at South City Computers in St. Louis today.

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