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Local South City Computer repair store is different

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computer-repair-sign
The computer repair industry is a 21 billion dollar industry with almost 60,000 businesses that provide computer repair services. The businesses run the gamut of large computer retailers to IT management companies, to the small local computer repair store in your neighborhood, to the guy fixing computers out of his garage for extra cash. So how can you be sure you are going to get the best service at a reasonable price?

Here is what makes South City Computer different than all the rest:

Small local business! South City Computer is a local independently owned and operated computer repair store in south St. Louis City. South City Computer is your neighbor who can help you with your computer issues and support. Sometimes it is nice to see a familiar face, or to be able to ask for somebody you already know and have a comfortable working relationship. You can expect the same great familiar quality service every time. By choosing to do business with South City Computer you are supporting your local community and helping to provide jobs to people who also live in your neighborhood.

Quick turn-around! South City Computer can usually provide same day to next day service if necessary depending on the complexity of the issue. South City Computer can provide agile service because it is a small business. The fastest most stores can service your computer is usually anywhere from a couple weeks to months. South City Computer understands how important a computer can be to your business or everyday life, and that having it out of commission is not a viable option.

Flat rate service menu! Most computer repair services follow the South City Computer flat-rate service menu. You will know how much your computer repair is going to cost you right when you walk through the door. There are no hidden service fees or expenses. You can quickly determine if it is worth the expense to repair the computer issue or is it time to invest in a new computer. The technicians at South City Computer can give you advice to guide you to make the wisest decision.

On-site and remote repair services! South City Computer offers on-site and remote computer repair services. A technician can come to your house or office to diagnose and possibly fix your computer issue. A computer repair and support expert can also connect to your computer remotely to try to diagnose and fix computer issues without you having to unplug anything. This may save you some time and hassle during your computer repair.

Visit the Technology Bar! Ask an expert South City Computer repair technician a question, seek advice, or have them take a look at your computer, laptop, cell phone or other technology at the South City Computer Technology Bar. Get a quick fix, learn something useful, get helpful advice, or discover an answer to your computer technology question. Schedule an appointment today! The South City Computer technology experts can help!

Free PC Checkups! You probably have gone to your doctor for a physical checkup just to make sure you are doing well, think of the Free PC Checkup as exactly the same thing, but for your computer. South City Computer can give your computer a thorough scan for potential issues or threats, and maybe give it a quick tweak to make it run faster and smoother, all that is for FREE!

Technology News! South City Computer is in the “know” when it comes to technology. South City Computer offers updates and alerts on the latest viruses, trojans, ransomware, spyware threats, as well as computer tips, computer software recommendations reviews, smartphone app recommendations and reviews, computer repair resources, and other interesting tech news from around the world syndicated on the website, in an email newsletter, and on Facebook and Twitter. All this is for FREE!

South City Computer strives to be different than the rest by offering you more value and better friendlier service. South City Computer is your friendly neighbor that can help you with your computer needs. You will recognize the difference immediately when you choose South City Computer.

Alert: Android Trojans and Viruses

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Android Viruses and Trojans Oh MYDo you think your Android device is safe from virus and trojans? Think again. Here are a few new viruses and Trojans that were discovered in June 2014 to watch out for:

Android.Generisk is a generic detection for Android applications that may pose a privacy, security, or stability risk to the user or user’s Android device.

Android.Uupay is a Trojan horse for Android devices that steals information from the compromised device. It may also download additional malware.

Android.Rusms is a Trojan horse for Android devices that sends SMS messages and steals information from the compromised device.

Android.Pletora is a is a Trojan horse and Ransomware for Android devices that may lock the compromised device. It then asks the user to pay in order to unlock the device.

Android.Simplocker is a Trojan horse and Ransomware for Android devices that may encrypt files on the compromised device. It then asks the user to pay in order to decrypt these files.

#TBT 5 1/4″ Floppy Diskette

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5 1/4" Floppy DiskDo you remember the 5 1/4 inch floppy disk? The 5 1/4″ Floppy Diskette had a “whopping” 1.2 MegaBytes of storage space. That is probably not enough space to store 1 image from your digital camera or smart phone these days, but back in the day these disks used to store entire software applications. It would take nearly 2084 of these 5 1/4″ floppy disks to install Windows 7 on a computer.

Thanks for the quick turnaround

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Thanks again for the quick turnaround and the information! You are now our official PC support team. We’ll be telling everyone we know about it too.

Tips for Increasing Laptop Battery Life

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How to prolong your battery lifeImagine a laptop battery that lasted for days or weeks instead of just hours. Over the past few years, scientists have been working on a Lithium sulphur graphene battery that could last more than twice as long as a Lithium Ion “Li-ion” battery (the type of battery in most modern day laptops and cell phones). Most Li-ion batteries have between 300 and 500 discharge/charge cycles. The Lithium sulphur graphene batteries are able to go through over 1500 charge cycles without deterioration. Improved battery technology is at an ever increasing demand by car companies like Tesla, as the electric car is becoming closer to an everyday reality of modern life. Experts claim these batteries could enable electric vehicles to travel with a range of more than 300 miles on a single charge. These batteries are still at an early stage in development, and the cost and use of these batteries is still unknown. So for now we are stuck with the Li-ion battery.

Probably everyone would like to have a laptop battery that lasts forever. Unfortunately this is not currently possible with modern day Li-ion battery technology. However with some simple care and maitenance you can buy some extra time out of your laptop battery.

NOTICE: These are only recommendations, you should always use the manufacturers recommended care and use for your Li-ion battery.

KEEP IT COOL

Temperature plays a huge role in the lifetime of a laptop batter. Always keep the battery at a normal moderate room temperature. Never allow the battery get too cold. Do not ever charge a laptop battery if the computer reaches a temperature below freezing. Only charge at moderate temperatures. Some batteries accept charge below freezing but at a much-reduced charge current. The battery performance decreases with cold temperature and increases with heat, however shortens life by a factor of two for every 10°C increase above 25–30°C (18°F above 77–86°F). So while the battery will perform better when warm, a battery lives longer when kept at a moderate room temperature.

TURN IT OFF

If possible turn off your laptop while charging. This allows the battery to reach the threshold voltage unhindered and reflects the correct saturation current responsible to terminate the charge. Running the laptop while charging can confuse the charger and the battery will never actually reach the recommended maximum charge.

PULL IT OUT

If you are going to have the laptop plugged into the wall for extended periods of time remove the fully or partially charged battery from the computer and put it into storage. Never remove the battery from the computer if it is not at least partially charged. Be sure to store the battery in a cool dry place. Never store a laptop battery in a refrigerator since this can cause condensation and ruin the battery.

SLIM IT DOWN

Be sure to dim the screen. The screen is the largest drain of the battery in most laptop computers.

Slim-down the processes on the computer. Avoid extraneous programs from running, and stop updates from running. Also avoid processor intensive processes such as movies and games.

Shutoff or remove any hardware that is not being used. Also disconnect any USB hard drives and USB peripherals such as wireless mouse, or a wifi antenna.

PARTIAL CHARGE AND DISCHARGE

Lithium-ion batteries do not actually need to be fully charged. It is actually better to only do a partial charge. It is better not to fully charge the laptop battery, because high voltages stress the battery. Choosing a lower voltage threshold, or eliminating the saturation charge altogether, prolongs battery life however this reduces the runtime. However since most people want maximum runtime, most chargers go for maximum capacity rather than extended service life.

Li-ion should never be discharged too low, and there are several safeguards to prevent this from happening in most laptops. Most laptops cut off when the battery discharges to about 3.0V/cell, stopping the current flow. If the discharge continues to about 2.70V/cell or lower, the laptop battery’s protection circuit puts the battery into a sleep mode. This renders the pack unserviceable and a recharge with most chargers will no longer be possible. To prevent a battery from falling asleep, apply a partial charge before a long storage period.

Battery manufacturers ship batteries with about 40 percent charge. The low charge state reduces aging-related stress while allowing some self-discharge during storage. To minimize the current flow for the protection circuit before the battery is sold, advanced Li-ion packs feature a sleep mode that disables the protection circuit until activated by a brief charge or discharge. Once engaged, the battery remains operational and the on state can no longer be switched back to the standby mode.

Do not recharge lithium-ion if a cell has stayed at or below 1.5V for more than a week. Copper shunts may have formed inside the cells that can lead to a partial or total electrical short. If recharged, the cells might become unstable, causing excessive heat or showing other anomalies. Li-ion packs that have been under stress are more sensitive to mechanical abuse, such as vibration, dropping and exposure to heat.

These are just a few helpful tips you can use to try to extend your laptop battery lifetime. Always follow the manufactures recommended care and use for your Li-ion battery. If you are experiencing issues with your laptop battery or cell phone battery, it may be time to have it checked by a computer repair and laptop repair store. Bring it to South City Computer to have an expert computer service technician diagnose your laptop or cell battery today.

Looking for Ivanhoe Computers?

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South City Computer on IvanhoeYou found us! We changed our brand to South City Computer. After several years of people asking us “how do you spell/pronounce IVANHOE?”, we decided to make our name easier. You can expect the same great computer repair service and expert computer support you have always enjoyed, just with a new name. Thanks so much for your business!

Mother’s Day Special

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Upgrade Mom's Computer for Mother's Day
Is your mom still using a Windows XP computer? Ivanhoe Computers is offering an affordable Windows 7 Lenovo ThinkCentre M57 desktop computer that your mom can upgrade to this Mother’s Day.

Lenovo-M58

Going for a little over $200, these units are a cost effective quick and easy solution. They run Windows 7, so if you’re mom is already using Windows XP or Vista, she’ll be greeted with the same familiar interface (just with the colors tweaked a bit). These great computers are in stock, no ordering, no waiting in line – just drop by and say you want one (while supplies last)!

These refurbished units have been verified to be in excellent condition by the same staff you’ll meet when you come in.

$224.99

Tech Specs:

CPU:

Model: Intel Core 2 Duo E4600
Number of Cores: 2
Clock Speed: 2.40 GHz

Memory (RAM):

Amount Present: 2.0GB
Number of Installed Modules: 2
Total Number of Slots: 4

Storage:

Hard Drive Model: Seagate ATA ST3160310CS
Storage Connection Type: SATA
Number of Connectors: 2
Removable Storage: CD/DVD RW Drive

Ports and Connections

USB: 2 Front, Six Rear
Display: 1 VGA
Serial/Parallel: One DE-9, One DB-25 (Printer)
Storage: 2 Internal SATA Connectors, 1 rear eSATA
Audio: Front: microphone and headphone jack; rear: micrphone, line in, and line out
Network: Gigabit Ethernet

Expansion Ports

One PCI and one PCIe

Stop by the store if you need additional technical details.

Is it time to TOTAL your computer?

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Is it time to say goodbye to your computer?Depending on the age and value of a computer, sometimes a repair is just not worth it. Many people buy cheap bargain computers from retailers like Best-Buy, Micro-Center, or OfficeMax. While these computers may have come at a seemingly great deal, eventually you might have to ask yourself; “Is this computer worth the cost of the repair?” Computers can be totaled just like a car after an accident or major malfunction. At some point most computers will experience a hardware or software malfunction where the repair cost could exceed the actual value of the computer. Many people who come into South City Computer for our expert computer repair services want to know if they should move forward with the cost of the repair, or if they should just total their computer and look at a new computer purchase.

5 of the most common issues that total a computer

Motherboard

Most computers can be considered “totaled” if the motherboard starts to malfunction. This can be caused for a variety of reasons. The most common reason is the capacitors on the motherboard will begin to bulge and leak. This is not an easy repair, and will most likely require the entire motherboard to be replaced on the computer. Think of the motherboard like the engine in your car, usually if your engine locks up or seriously malfunctions, you would probably not pay to replace the engine and would seek to purchase another car.

Broken/Shattered Screen

While it seems silly to throw away a laptop just because the screen is shattered or goes dark, usually the price of repairing a screen is more than just putting that money toward a replacement laptop computer. A replacement screen will vary depending on the computer. The cost of the labor to replace a screen, while reasonable, can make the cost of the repair more than the value of the computer.

Viruses and Rootkits

On older computers having viruses and/or a rootkit is almost a fact of life. A computer that is infected with viruses and/or a rootkit is usually repairable, but if the computer is old this service may be too costly to invest in an old computer. You can usually determine whether your computer is too old for this repair by looking at the version of Windows running on it. If it is at least 2 versions behind, you probably don’t want to spend a lot of money on a total operating system repair.

Broken or Failing Power Jack

The point where the computer attaches to the power supply, known as the DC jack, sometimes becomes a point of failure on a laptop computer. On most laptops the DC jack is usually connected directly to the motherboard and the force and movement exerted from plugging and unplugging the power supply usually breaks this off of the motherboard. You may notice the power jack wiggles around when it plugs in, and may turn off and on when the computer is moved. There usually is no easy fix for this, and will cause the entire motherboard to need to be replaced.

Broken/Dead Hard Drive

No Operating System Found? Eventually the hard drive on your computer may die. Unfortunately on almost all newer computers the Windows recovery partition is included on the hard drive, and becomes un-recoverable after the hard drive dies. Windows 8 computers do not even have a license key on the outside of the computer anymore, and if the hard drive dies, you have to pay to replace the hard drive and re-purchase Windows 8.

A replacement hard drive will vary in price based on the size and speed of the hard drive. The real cost comes into the cost of the replacement Windows operating system and the time it takes to re-install and re-setup the Windows operating system.

Some older computers have a recovery CD that comes with the computer or can be ordered from the computer manufacturer. These CD’s are usually not too costly, but can take time to get. Since time is money you may have to consider is the computer worth the wait or should you just purchase a replacement.

Ultimately there is no one size fits all way to figure out if your computer should be totaled, or incur the cost of a repair. Essentially it is based on the value you place on your computer.

If you are unsure of whether or not your computer should be totaled or repaired, bring it in to South City Computer for expert honest computer repair advice. We can give you an estimate of what your computer is worth based on market value, and let you know about what the repair cost is that your will incur on the computer.

Refurbished HP Pavilion G6 Laptop for Sale $179.99

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paviliong6forsale1ivanhoecomputers

paviliong6forsale2ivanhoecomputers

paviliong6forsaleivanhoecomputers

Perfect for a budget conscious student or someone who is looking for a good deal on a clean refurbished laptop with legal licensed Windows 7 Home Premium.

Why this is a great computer:
* Factory reformated version of Windows 7 Home Premium 64bit (including license key)
* 500GB hard drive tested and passed
* 2.40 gigahertz Intel Core i3 M 370 dual core
* 4GB RAM
* 15.6″ Grade A LCD
* Cleaned, sanitized, and blown out. Interior inspected for physical damage
* Slight cosmetic wear on painted plastic palmrest, some small scratches on case.
* Includes 1 Free PC Checkup (to be used within 1 year)

How to buy:
Visit our store in person check it out and buy it, use our contact form to inquire, or call us and buy it over the phone (314-400-7918)
 

Hard Drives in Copiers: Why Your Personal Information may be at Risk

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Photo taken by MMN-o

Copy Machine

Although Copy Machines seem harmless they alone can leek personal information and cause serious trouble. John Juntunen of Digital Copier Security said: “Nearly every copier built since 2002 contains one of these, a hard drive.” Exactly like the hard drive in a computer the hard drive in a copier, saves everything whether it was copied, emailed, or scanned. That means all medical documents, birth certificates or other important/personal documents are stored in your copy machine’s memory and if found in the wrong hands can cause you serious troubles.

How to Defend Your Information

Copiers along with MFDs (Multi-Function Device [such as a device that is a fax machine, photocopier and printer all in one]) store data. Most copiers and MFDs are often found in business settings along with public locations while also being available for the house.

If you have a personal copier there are two real dangers of having your information stolen: 1. Disposing of your copier or MFD without removing or wiping its hard drive. 2. Someone gaining access to your wifi network and to your copier/MFD. If your copier/MFD is old or broken and you are considering throwing it away or selling ALWAYS REMOVE/WIPE THE HARD DRIVE there could potentially be important and private information stored on it. If you need your copier’s/MFD’s hard drive wiped bring it in to South City Computer and we will do it for you!  The second one can only happen if your copier/MFD is connected to your network because it is wireless.  To ensure no one gaining access to your network, set up a secure password (if  not having one already).

If you are going to use a public photocopier, be very cautious about what you are going to copy. There is no telling whether the photocopier deletes all the information stored on it so always be cautious if the information you are photocopying could or could not be harmful information if it was accessible by others.

If you are using a copier at a business not only should the concern of disposing of your copier without wiping the hard drive and via the network but also have a concern of who has actual contact with the copier, for example: coworkers, customers, etc. Although seeming unlikely just by removing the hard drive and using a free software program to scan the hard drive, could download all the files off of it. If your copier is used often throughout your work there could be essential business information leaked if your copy machine’s hard drive is left unprotected.

Click here to view the video by CBS.

If you or your business ever need a copier or MFD hard drive erased, call us at: 314-400-7918

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