Archive for November, 2014

How to Be Safe Online This Holiday Season

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As the holidays rapidly approach and ordering online from the comfort of one’s laptop is the norm for gift giving, one must be wary of scams, downloading malware, and getting their credit card numbers stolen. Looking for gift ideas and deals online can be a great deal of fun. Sites like Pinterest, Etsy, E-bay and even Amazon can give you hours and hours of gift browsing and buying fun. With the power of Google search having price comparisons instantly at your fingertips is easier now than ever. But given how easy it is for anyone to put up a website or online store with too good to be true cheap gifts, sometimes you have to look deeper to make sure you aren’t getting phished for your credit card number!
Credit cards

1. Be careful of phishing websites. A phishing website is a website that entices or fools you into putting in your personal information, your password, or your credit card information. Oftentimes you will encounter a website that has products at amazing too good to be prices, so you go through the entire order process and you never get your order. In fact, you may never see a charge at all from that website. Instead your credit card information was silently harvested to be later sold by criminal cyber gangs to commit fraud at a future date.

2. So stick to name-brand familiar sites like Amazon, Ebay, etc.. that have reputation scores for sellers, verified bank accounts, channels for mediation and resolving complaints, and other buyer protections. Also it may be worth mentioning that big sites all use encryption and are under more scrutiny for PCI-DSS data protections than smaller sites. When you run your credit card with Amazon you know they are fully staffed with experts in data security, there are anti-fraud measures in place, and your order will be handled in an expected manner.

3. Be careful that the connection is secure. If you do choose to buy from a merchant that has their own shopping cart, chances are the purchase is ok. Look to make sure the connection is secured (ie: HTTPS). Also look for a telephone number and an address of the company or person you are buying from. It might not hurt to try to email or call them too first if you have any doubts. But just be vigilant, the site needs to have a secure connection if you are ordering with your credit card.

4. Double check emails that have attachments are coming from who they say they are. Anytime you get an email from anyone that has an attachment it’s good practice to verify the identity of the sender. You can do this by viewing the headers in your email. Look for the originating address. It should match the sender you expect. It’s easy to fake the sender address so it always pays to be extra careful with email attachments.

5. USPS, FedEx, and UPS will not send you emails with attachments. If in doubt, call their published customer service numbers. We have seen an uptick in emails from postal and other delivery services saying the packing slip is attached, or there is a document you need to download and sign in order for them to release the package, etc… Don’t fall for it. See number 4.

6. Don’t fall for customer service calls from online vendors. Not only will scammers and cybercriminals try to steal your information online, they will call you and ask you to verify your account information. Do not give your personal information to someone calling you on the phone, always offer to call them back. You should always be careful even if the caller ID is the same as the company they say they are calling from. It is very easy to spoof/fake caller ID. Don’t trust the caller ID as the number to call back, or if they give you a number to call them back don’t trust that one either.Look the company up, and call them at their published number. If they really did call you there will be a note on your account and a customer service rep will be able to help you.

7. Monitor your bank account more closely for unusual activity or purchases you didn’t make. The sooner you see an error the easier it is to correct it. Take a proactive approach to monitoring your own bank accounts. With online account access and Phone Apps it’s never been easier to keep up in real time with your account balances.

Tips For iPhone Problems

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It sucks when your iPhone or iPad is in the midst of falling into the concrete or water. It’s like you kept the marshmallow over the campfire the whole time, now it’s ruined. There is no need to worry though, there are some easy fixes to this common problem.

Broken iPhone Repair in St Louis

First, if your iPhone gets soaked in water. Get the iPhone out of the water and don’t think about plugging it in. If the iPhone is plugged in already, unplug it (very carefully), and don’t turn it on and check for damage, it can cause short circuits. Then place it in a bowl or a Ziploc bag full of uncooked rice and leave it there for 48 hours. The rice will absorb the moisture effectively, and most of us have rice in our homes.

Apple iPhone AssistiveTouch

AssistiveTouch

Apple iPhone AssistiveTouch Menu

AssistiveTouch Menu

Second, let’s say your home button is broken, there is this feature called AssistiveTouch. Access AssistiveTouch by tapping Settings > General > Accessibility > AssistiveTouch, then turn the feature on. You will see a translucent circle appear. Tapping on this circle will display a menu for interacting with your device. You can slide the circle anywhere on the edge of your screen.

Third, unfortunately there is no real tips for fixing a broken screen, except for that you should get it fixed. You may be thinking I can fix it myself, I don’t need to pay this guy when I can do it myself, yet there are some dangers that go along with that. Example of this is the battery, it’s very soft and delicate and isn’t protected by anything else besides the outer enclosure. If you damage or puncture the battery, it could leak corrosive and toxic chemicals which could get on your skin or in your eyes. Lithium-Ion batteries are extremely volatile when disturbed.

So if you don’t want to put yourself in danger while messing around trying to fix your iPhone, we can help you repair. We’ll repair screen, safely and efficiently, we have experienced people who can take of your broken screen issue. I hope these tips help some clumsy people or those who are just prone to breaking things. If you need a repair of your screen though, just stop on by the shop and we’ll be happy to help.

Could your computer screen be damaging your health?

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Iphone 4You’ve probably heard before that using your computer too close to bedtime can cause sleep loss. Many have dismissed this as something of an urban legend, or something your mother would tell you because she thinks that you’re not getting enough sleep. If that’s true in your case, don’t let her see the results to this study, because it shows that there may indeed be some truth to such statements.

So, what can you do to prevent eye strain when using your computer? There’s a variety of options, the simplest of which would be wearing orange lenses when on the computer. Of course, this is a bit impractical, as you probably don’t want everything on your screen to look orange. Fortunately, there is another option. You may be familiar with screen protectors for phones, but did you know you can get ones that filter out the harmful UV wavelengths? South City Computer offers such protectors for a variety of devices, including phones, tablets, laptops, and even desktop monitors. We also offer professional bubble-free installations! Contact us for more information.

HP 6000 Off Lease Refurbished Corporate Desktop

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hp_6000

Get it quick! Fully loaded quality refurbished business/home Desktops only $199.99

If you’re in the market for a reliable fast super clean and affordable desktop computer we have a few of these in this week. Preloaded with software, set up with all updates and antivirus, and ready to go out of the box, our limited supply of off-lease HP 6000’s are going to sell out quickly.

This computer comes with a Free 90 day Computer Club Trial (a 75.00 value) for peace of mind

Loaded with proven technology and enhanced features, the HP Compaq 6000 Pro Desktop PC is well equipped to meet your businesses daily demands. Your home or business computing will thrive with corporate grade enterprise technology you can trust. Strong from the get-go, this computer comes with an Intel Core 2 Duo E8500 3.16GHz Processor, 4GB of DDR3 RAM, and a fast plenty big 250GB SATA Hard Drive. The HP Compaq 6000 Pro Desktop PC also features Intel GMA 4500 integrated graphics with 3D enhancements and a Super-Multi DVDRW drive with LightScribe technology so making CD’s and DVD’s is a snap.

Specifications:

Processor: Intel Core 2 Duo 3.0 Ghz
RAM: 2GB (upgradable cheaply)
Hard drive: 230 GB 7200 SATA
Operating System: Windows 7 Professional
Condition: Refurbished Grade A tested and set up.
Antivirus: MS Security Essentials
Included software: LibreOffice (MS office compatible)

Watch This ComputerTV Video to Learn More

What free anti-virus software do you recommend?

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Microsoft Windows Defender Anti-Virus SoftwareOften we are asked what anti virus software to use? While it is totally preference at this point since most anti-virus software’s do the task of scanning and monitoring your computer for suspicious programs, viruses and malware, not all anti virus softwares are free. We usually recommend a free anti-virus software since subscription renewals can be easily ignored, and it is better to have current anti-virus definitions than to have none at all.

Miscrosoft Security Essentials

Microsoft Security Essentials is anti-malware and anti-virus program put out by Microsoft for Windows XP, Windows Vista and Windows 7, but not for the Windows 8 operating system.

The software provides real-time protection and scans new files as they are downloaded or created, and disables detected threats. The software scans the computer routinely and updates the virus definitions database automatically. The software integrates seamlessly into the Windows operating system.

Microsoft Security Essentials license agreement allows home users to download, install and use it on an unlimited number of computers in their households free of charge, so long as each computer has a legitimately licensed copy of Microsoft Windows.

Unfortunately due to its popularity a few malware programs try to impersonate or resemble it to fool users into installing them instead of Microsoft Security Essentials. A few virus/trojan programs disguised as Microsoft Security Essentials called “Security Essentials 2010” and “Microsoft Security Essentials 2011” have appeared on the Internet and closely resembles Microsoft Security Essentials. The virus uses sophisticated social engineering to deceive users into infecting their systems, under the guise of five different fictional anti-malware products. It also terminates and prevents the launch of many popular programs, including Registry Editor, Windows Command Prompt, Internet Explorer, Mozilla Firefox, Opera, Safari and Google Chrome.

If you think you may have a rouge anti-virus software that is trying to mimic Microsoft Security Essentials, take your computer to South City Computer or a local computer repair shop to be scanned for malware.

Windows Defender

Windows Defender is released by Microsoft and started out as an anti-spyware program for Windows XP, Vista and 7, however the most recent releases has expanded to an anti-virus, anti-spyware and anti-malware software and comes as the standard anti-virus on Windows 8.

Windows Defender provides real-time protection and integrates with Internet Explorer enables files to be scanned as they are downloaded to try to avoid accidentally downloaded malicious software. Microsoft Windows Defender does not scan files downloaded with other web browsers like Firefox or Chrome.

Windows Defender greatly resembles Microsoft Security Essentials and uses the same virus definition updates. As a result, Microsoft Security Essentials is not compatible with Windows 8.

There are seemingly new computer viruses created everyday, and while no anti-virus software can protect you 100% of the time, luckily, there are a few free anti-virus programs available that to attempt to make your computer safer.

Is Your Virtual Memory Low

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Virtual Memory too low
Are you getting a Windows error message indicating that your “virtual memory is low”? This could be caused for a number or reasons and probably is a combination of several things causing the problem.

What is Virtual Memory?

Virtual memory combines your computer’s Random Access Memory (RAM) with temporary space on your hard disk. When RAM runs low, virtual memory moves data from RAM to a space allocated on the hard disk also called SWAP. Moving data to and from the allocated space on the hard disk frees up the RAM so your computer can complete its work.

What is the cause of Virtual Memory Low error message?

Oftentimes virtual memory errors occur because there is no longer any space left in the RAM and SWAP memory. This could be caused by several programs running in the background that may not be apparent. Another cause is that the hard disk on the computer has become so full that there no longer is room for the Operating System to write to the SWAP memory.

Why does Windows stop working when the virtual memory is low?

When the computer starts to use the Virtual Memory, the computer may become slower to respond but still may function. When the allocated SWAP space on the hard disk becomes too full Windows stops working all together.

How can I fix my Virtual Memory Low issue?

You can try a few things to try to fix a virtual memory issue.

Try changing the size of your allocated SWAP memory so that you can run more programs on your computer at once. This is known as a paging file in windows. You can run the command sysdm.cpl. Click “Advanced” and edit the Virtual Memory.

You can also try stopping all extraneous programs from running at Windows start up. Part of the problem could be several anti-virus software programs running at the same time, or lots of bloatware from printers, scanners, and other devices running at start up.

Freeing up space on the hard drive may also help to fix the virtual memory error issue. If your hard disk is more than 80% full, you should probably consider “cleaning house” a bit. Consider backing some of your data up to an external hard drive, or to cloud storage to free up some space. Ask a technician at South City Computer about our cloud storage options through our South City Computer Club membership.

Alternatively you can try to add more RAM to the computer. Throwing more hardware at the problem can sometimes resolve the issue.

If you need help with fixing a virtual memory issue on your computer, bring your computer to a local computer repair store, South City Computer in St. Louis.

Change a Windows Password using Linux Boot CD and Command Prompt

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If you are unable to Administer a Windows Users password on a computer you may need to modify the way Windows normally functions in order to bypass this issue.

Using a Linux Boot CD, on the hard drive where the Windows operating system is installed.

cd /Windows/System32/

mv Ultilman.exe Utilman.exe.bak

cp cmd.exe Utilman.exe

So by switching Utilman.exe to be the cmd.exe program, we can get a command prompt when you click on the accessibility button on the log in screen.

Boot the computer into Windows. When you get to the log in screen click on the accessibility button, you will get the Windows command prompt.

In the Windows command prompt run the command:

net user Username password

To change a Windows User’s password using the command line, you must set the password to something, it cannot be left blank. So you could set the password to “password” if you like.

In the case that its Windows 8 and it is a Microsoft account, you cannot reset the password like the previous example, however you can use this command on the command prompt:

net user Administrator /active:yes
net user Administrator password

Then reboot the computer and log in to the new administrator account. Change the Windows User’s account to local, then set/unset the password.

This activates an Administrator account so you can go in and manually administer the users password through windows.

iPhone Repair in St. Louis

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Broken iPhone Repair in St LouisDid you break your iPhone? Are you asking yourself what are the options for getting your iPhone repaired in St. Louis? Are you questioning whether you should repair or just replace your broken iPhone?

The following are a few frequently asked question to try to help you consider what your next step for your broken iPhone will likely be.

Should I just get a new iPhone?

Many people do not realize that they could repair their broken iPhone. These people will take the broken iPhone to the Apple Store to replace it with a new iPhone. This may be an easy way to fix the phone, however may end up costing more than the cost of repairing the broken iPhone. Because iPhones cost a considerable amount of money, depending on the age and damage to the device, it may be wiser to consider repairing a broken iPhone over replacing it.

The screen is shattered, is this an easy fix?

If you have dropped your iPhone and cracked the screen, you probably cracked more than just the piece of protective glass on the top. Oftentimes when the iPhone screen shatters the protective glass it also shatters the LCD digitizer under the glass too.

Can I still use my iPhone after a screen shatter

Sometimes if the protective glass has shattered the iPhone may still function, however continuing to use it may be dangerous a few reasons. The first most obvious reason is that you might injure yourself on the broken shards of glass. A less obvious reason is the iPhone no longer has a solid protective layer from the outside world, and will most likely eventually fail do to another hardware failure deeper inside the device. Unrepaired broken iPhone screens can cause hardware malfunction or failure to the speaker and microphone, the power jack, the headphone jack, the battery, or the entire mother board. To avoid further damage to your iPhone, considering repairing it as soon as possible.

Can my iPhone be repaired after a break?

It is a fact that Apple iPhone’s do not survive drops or slams very well. Usually shattered screens and broken LCD digitizers can be fixed. However until the damage to the iPhone is fully understood, it is hard to answer this question. A smartphone repair technician will need to examine your broken device to diagnose the issue and estimate a repair cost for you.

Will the cost of the repair be more than the iPhone is worth?

Depending on the age of the iPhone the cost of the repair may be more or less than the cost of replacing the iPhone altogether. Some older iPhone models may no longer be worth the price of repairing, and you would probably be better off replacing the iPhone with a new version. However if you have a new model, you will probably be wiser to repair the iPhone.

Should I repair my own iPhone?

Are you comfortable working on complex electronics? If so, you might consider doing your own iPhone repair. You can find iPhone repair kits at several online stores. However keep in mind that taking an iPhone apart can be a tricky and time consuming process. iPhones require special tools, and delicate fingers to work on. Keeping a mental note of where all the little screws and parts go can be somewhat challenging to most people. If you are not an expert in working on electronic devices you probably should not try to repair your own iPhone. Instead consider letting a local smartphone repair technician at South City Computer do the repair for you.

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