Archive for March, 2013

How To Recover a Deleted Partition Using DiskGenius

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The wrong disk partition can be deleted accidentally when repairing or reinstalling windows. I know, because I’ve accidentally deleted the wrong disk partition when repairing computers in my St. Louis computer repair shop that’s located in Lindenwood Park near St. Louis Hills.

If you have accidentally deleted a partition and do not feel comfortable performing the following repair please bring your computer into our shop so we can fix your computer and recover your data.

If you ever run into the problem where you’ve accidentally deleted your windows partition, or any other partition, you can use a DiskGenius to recover the deleted partition and restore the data.

To undelete the deleted partition takes only a few steps.

  1. Download and burn a copy of Hiren’s Boot CD. It’s one of many great CD’s full of computer repair tools that make repairing computers and recovering data possible. Select MiniWindows environment and press enter to boot.
  2. Once booted up, click on Start->Programs->HBCD Menu
  3. Once the HBCD Menu comes up click on Open->Partition/Boot/MBR->DiskGenius (Partition table)
  4. Click the Disk you need to undelete the partition from
  5. Click the Rebuild Icon
  6. Follow the steps and the dialogue boxes
  7. Explore the disk to view your data to make sure it’s correct
  8. Click Save All or select Save from the menu to make the recovered partition get writtent to the disk’s partition table again

As you can see it’s very easy to undelete or recover a disk partition if it is accidentally deleted when reinstalling windows before you have a chance to save your data, or by some other accident that causes your partition to be deleted.

There are also other utilities that you can use to undelete or recover a deleted partition that we have also used here at the computer repair shop in St. Louis south city missouri. I will discuss those utilities in future articles in the computer repair blog.

If you

Don’t Fall Victim to Paypal Phishing Scams

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Paypal has warned of recent phishing scam emails that are being sent to unsuspecting Paypal users that look real, but describe a strange transaction that was probably never made. Here is an official statement from the Paypal.com website about this particular type of scam:

“You may receive a fake email that claims to be from PayPal. Sending fake emails is called “phishing” because the sender is “fishing” for your personal information.

The email may ask you to:

Visit a fake or “spoof” website and enter personal information.
Call a fake Customer Service number.
Click an attachment that installs malicious software on your computer.

If you suspect an email is fake, don’t open it. Don’t reply to the email, click any links, or download any attachments. If you have clicked a link or opened an attachment from a suspicious email, report the phishing email or spoof site as soon as possible so we can help protect you and other PayPal members. Please forward any suspicious emails to spoof@paypal.com. Then, delete the suspect email.”

Here is an example of the email that comes into your inbox.
Paypal Scam Email

You can see the email looks pretty real. It would show the Paypal logos and everything if I had allowed it to download the images, but DON’T LET IT DOWNLOAD THE IMAGES IF YOU CAN HELP IT. This could trigger a notice to the scammer that you indeed opened the email, your email address is a real working address, and they now may try to send more scamming attempts to your email address. It is best to not give the scammer any more information than they already have.

Most people would immediately be concerned that their Paypal may have been hacked since they would have no recollection of sending a payment as the email describes. This could lead the unsuspecting user to click on a link in the email that does not take them to Paypal.com but instead to an imposter website that was made to look like Paypal.com asking the user to put in their account login information. OR the user may hit reply to probe for more information. DO NOT CLICK ON ANY LINKS OR IMAGES IN THE EMAIL AND DO NOT REPLY TO THE EMAIL or you may fall right into the scammers trap.

Paypal Email Scam HeaderHow can you tell this email is a scam? Look at the email headers. Upon digging into the email header, this email shows us its ugly secret. The email return path and the originating email server both point to a .ru (Russian) domain that was from a “rogue” email script running on that server. This should be more than adequate proof that this email is a hoax, and that it should immediately be deleted and/or reported to Paypal.com by forwarding the suspicious message to “spoof@paypal.com”. The server that the message originated has more than likely been compromised, and the owner of the server probably has no idea that the server is attempting to phish for Paypal account information.

What to do if you clicked on a link or put your Paypal Account information into the hoax website

  • First, immediately login to your Paypal account and change your password. Notify Paypal that you think your account may have been compromised so that they can take the necessary precautions to protect you and your identity.
  • Second, you will probably want to have your computer scanned for any malware that could have been installed as a result of visiting the phishing website. Bring your computer to South City Computer for computer repair service to be scanned for viruses, trojans and other malware that could infect your computer.
  • Third, if you notice any Paypal account transactions that were not from your use of Paypal, notify Paypal immediately, and if the crime against you was serious enough, contact your local law enforcement to inform them of the computer crime against you. It may be possible for law enforcement to entrap the scammer and prevent them from scamming others in the future.

This advice was also given from Paypal.com website:

“How to protect yourself from fake emails

When you aren’t sure if you can trust an email claiming to be from PayPal, here are 2 guidelines that can help you to spot the real from the fake:

PayPal emails will always use your first and last name, or your business’s name.
PayPal emails will never ask for your personal or account information such as credit or debit card numbers, bank account details, driver’s license number, email addresses, or passwords.

Never click a link in an email that requests personal information.

Any time you receive an email about your PayPal account, the safest and easiest thing to do is to open a new browser, enter https://www.paypal.com, and log in to your account. You can also send us an email by clicking on the “Contact Us” link at the bottom of every PayPal webpage.”

The Internet is like the “Wild-West” of the modern world. Nobody likes to be cheated robbed or fall victim to a phishing scam. Be alert of what you are doing, suspicious at all times, and overly cautious. Remember, if it looks fake (or too real), but doesn’t seem quite right, it probably is fake.

Don’t Fall for the FedEx Computer Virus

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FedEx officially released this statement on their website about this particular computer virus scam:

“Be alert for fraudulent e-mails claiming to be from FedEx regarding a package that could not be delivered. These e-mails ask the receiver to open an attachment in order to obtain the airbill or invoice for picking up the package. The attachment contained in this type of e-mail activates a virus. DO NOT OPEN the attachment. Instead, delete the e-mail immediately.”

If you weren’t expecting a delivery from FedEx, this virus can be easily identified as a knock-off scam, however if coincidentally you were expecting a package, this could turn into a silly mistake that could cost you.

Basically what happens is an email comes to your inbox that appears to be a legitimate FedEx delivery email that includes an attachment said to be a tracking receipt.

Here is an example of the FedEx Scam email text:

“FedEx

Tracking ID: 5521-93679984
Date: Monday, 25 February 2013, 10:22 AM

Dear Client,

Your parcel has arrived at February 27.Courier was unable to deliver the parcel to you at 27 February 06:33 PM.

To receive your parcel, please, print this receipt and go to the nearest office.

Print Receipt

Best Regards, The FedEx Team.

FedEx 1995-2013”

DO NOT OPEN THE ATTACHMENT! This attachment could contain a virus. This is just an example of many different email scam viruses currently going around the internet. If you were scammed into clicking on the attachment, it may not be too late to rescue your data, and recover your computer. Bring your computer into Ivanhoe Computers for computer repair service if you think you may have downloaded the FedEx virus.

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